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FCC fines AT&T $25M for call center breaches


SCMagazine - (International) AT&T agreed to pay $25 million in penalties April 8 as part of an agreement with the U.S. Federal Communications Commission to settle allegations that the company's call centers in Columbia, the Philippines, and Mexico disclosed the names and full or partial Social Security numbers of 280,000 customers from 2013-2014. The personal information was used by call center workers to obtain codes that unlock handsets of AT&T phones that were shared with co-conspirators in a stolen cell phone-trafficking scheme.


Note: This news synopsis is taken from the DHS Daily Open Source Infrastructure Report, a daily [Monday through Friday, except US Federal holidays] summary of open-source published information concerning significant critical infrastructure issues; a 10-day archive of the DOSIR can be found at:

Last Updated: 27 May 2016 10:23:59