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Overview

Id KB2388142
Name MS 2388142 Hotfix for Windows 7 and Windows Server 2008 R2 (All Languages) (See Notes)
Vendor Name microsoft
Product Windows 2K8SP1,Windows 2K8SP2,Windows 7SP0,Windows 7SP1
Content Type Recommended Recommended
Language(s) ENGLISH 
Operating System(s) Windows 
Released On 01 Nov 2010 12:00:00

KB2388142

MS 2388142 Hotfix for Windows 7 and Windows Server 2008 R2 (All Languages) (See Notes)

Vendor Name

microsoft

Product

Windows 2K8SP1,Windows 2K8SP2,Windows 7SP0,Windows 7SP1

Released On

01 Nov 2010 12:00:00

Url

http://support.microsoft.com/kb/2388142

Description

This hotfix corrects the following symptoms:

You configure a client computer that is running Windows 7 or Windows Server 2008 R2 to use a Windows Server 2003 shared network printer to print. However, the print job intermittently fails. When this issue occurs, you do not receive an error message on the client computer. And, the print job is not printed on the physical printer. If you open the printer properties then Ports tab from the client computer, the Ports may be grayed out or blank.

To recover the print functionality on the client computer temporarily, you can restart the Print Spooler service.

Important Notes:

  • A hotfix is intended to correct a specific problem.
  • Apply the hotfix only to systems that are experiencing the specific problem.
  • Installing the incorrect hotfix can cause damage to your system.
  • If you are not sure whether the hotfix is the correct one for your system, do not install it.
  • Related Resources

    Related Vulnerabilities

    None

    Related Patches

    None

    Superseded Patches

    None


    Last Updated: 27 May 2016 11:15:34